FAQ

  • Order

    Find more information about placing an order, order confirmations, order cancellations and more.

    Go to Order 

  • Payments

    Our accepted payment providers, more information about failed payments, and confirmation of your payment.

    Go to Payments 

  • Dispatch

    Info about shipping information, delivery costs, missing items and more.

    Go to Shipping 

  • Returns

    Information about our returns policy and how to return an item.

    Go to Returns 

  • Refunds

    When can you expect your refund and what should you do if you haven't received your refund yet?

    Go to Refunds 

  • The Pebbles & LouLou Club

    All information about The Pebbles & LouLou Club.

    Go to The Club 
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