We have a 14-day returns policy. This means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition as you received it, unused, with tags attached, and in its original packaging. You'll also need your receipt or proof of purchase.
To initiate a return , simply go to your order on your account page.
If your return is accepted, we'll email you a return shipping label with instructions on how and where to send the package. Items returned to us without a return request will not be accepted.
If you have any questions about returns, you can always contact us at retouren@pebblesenloulou.nl .
No, Pebbles and LouLou will cover the costs for returns.